Privacy Policy


This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase on www.rebloom.care (the “Site”).

1. PERSONAL INFORMATION COLLECTED

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that brought you to the Site, and information about how how you interact with the Site.

We refer to this automatically collected information as “Device Information.”

Furthermore, when you create an account, make or attempt to make a purchase through the Site, we collect certain information about you, including:

  • your name,
  • Your billing address,
  • your shipping address,
  • your payment information (including your credit card numbers),
  • your email address and phone number.

This automatically collected information is referred to as “Order Information”.

On the other hand, we may also obtain information through third-party sources such as:

  • Social media platforms,
  • public databases,
  • business partners,
  • marketing partners.

Other cases of data collection during:

  • Subscription to marketing and promotional emails, newsletters, requests for documentation,
  • participation in surveys or questionnaires,
  • making contact directly by e-mail or other means of communication.


When we use the term “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.



We collect Device Information using the following technologies:

2. COOKIES

As indicated in the information banner relating to Cookies, when you continue to browse the pages of the Site, you acknowledge that you have expressly given your consent to the deposit of cookies placed or read on the Site.

Here is a list of cookies we use. We have listed them here so that you have the option to choose whether you want to allow them or not.

  • _session_id, a unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).
  • _shopify_visit, no data retained, persists for 30 minutes since last visit. Used by our website provider's internal statistics tracking system to record the number of visits.
  • _shopify_uniq, no data held, expires at midnight (depending on visitor location) the next day. Calculates the number of visits to a store per unique customer.
  • cart, unique identifier, persists for 2 weeks, stores information relating to your shopping cart.
  • _secure_session_id, unique session identifier
  • storefront_digest, unique identifier, undefined if the store has a password, it is used to know if the current visitor has access.
  • - “Log files” track Site activity and collect data such as your IP address, the type of browser you are using, your Internet service provider, your referring and exit pages, and your timestamp data (date and hour).
  • - “Web beacons”, “tags” and “pixels” are electronic files that record information about how you browse the Site.

Most browsers are configured by default so that the deposit of cookies is authorized.

Your browser allows you to modify these standard settings, but also to delete existing cookies stored on your equipment.


Refusal of cookies

If you refuse the saving of cookies on your computer, or if you delete those saved there, it is possible that this will affect your navigation on the Site, you may no longer benefit from a certain number of functionalities. Where applicable, we decline all responsibility for the consequences linked to the degraded functioning of our services resulting from the impossibility of recording or consulting the cookies necessary for their operation and which you have refused or deleted.

To manage your cookie preferences, you can obtain more information on the following pages as an example and depending on your browser:

Safari™
Chromium™
Firefox™

3. HOW DO WE USE YOUR PERSONAL INFORMATION?

Generally, we use the Order Information we collect to process any orders placed through the Site (including to process your payment information, arrange for shipping of your order, and provide you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

  • Communicate with you,
  • assess potential fraud or risks,
  • when this corresponds to the preferences you have communicated to us, provide you with information or advertisements regarding our products or services,
  • provide you with the services you have requested,
  • collect your payments,
  • contact you about our services to resolve possible difficulties concerning your orders for example.


We use the Device Information (in particular your IP address) that we collect to assess potential fraud or risk and more generally to:

  • Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site
  • Evaluate the success of our advertising and marketing campaigns).
  • Improve the efficiency and quality of our services

Finally, generally speaking, we process the data we collect about you in order to:

    • Comply with any legal/regulatory obligations to which we may be held,
    • inform you of important changes and developments to our site or our services,
    • help you as best as possible to answer your questions or complaints.

  • 4. SHARING YOUR PERSONAL INFORMATION

    We share your Personal Information with third parties who help us use it for the purposes described above.

    For example, we use Shopify to host our online store – to learn more about Shopify's use of your Personal Information, please visit: https://www.shopify.fr/legal.

    We also use Google Analytics to better understand how our customers use the Site – to learn more about Google's use of your Personal Information, please visit: https://www.google.com/intl/en/ policies/privacy/ . You can also deactivate Google Analytics by following the procedure here: https://support.google.com/a/answer/6304816?

    Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other legal request for information that we receive, or to protect our rights.

    As noted above, we use your Personal Information to provide you with targeted advertisements or marketing messages that we believe may be of interest to you.

    To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at: http://www.networkadvertising.org/understanding-online-advertising/ how-does-it-work.

    You can opt out of targeted advertising here:


    Here are some common links as an example:
    FACEBOOK – https://www.facebook.com/settings/?tab=ads
    GOOGLE – https://www.google.com/settings/ads/anonymous
    BING – https://about.ads.microsoft.com/fr-fr/ressources/policies/personalized-announcements

    Additionally, you may opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: https://optout.aboutads.info/?c=3&lang=fr.

    5. UNFOLLOW

    Please note that we do not change our Site's data collection and usage practices when we detect a “Do Not Track” signal on your browser.


    6. YOUR RIGHTS

    If you are a European resident, you have a right of access to the personal information we hold about you and you can request that it be corrected, updated or deleted. If you would like to exercise this right, please contact us by clicking HERE .
    Furthermore, if you are a European resident, note that we process your information in order to fulfill our contractual obligations towards you (for example if you place an order on the Site) or to pursue our commercial interests legitimate, listed above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.


    7. DATA RETENTION

    When you place an order through the Site, we keep your Order Information on file unless you ask us to delete it, by email by clicking HERE ,.
    Customer data used for commercial prospecting purposes may be kept for a period of three years from the end of the commercial relationship.

    The data of visitors to the Site, non-customer prospects, are kept for the time necessary to manage the processing of their request(s), and for a period of three years from their collection or the last contact from them. , unless agreed for a longer duration.

    Please note that all data may be archived beyond the duration provided above to comply with a legal and/or regulatory obligation.

    8. MINORS

    The Site is not intended for individuals under 18 years of age.

    9. CHANGES

    We may modify this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


    10. CONTACT US

    To learn more about our privacy practices, if you have any questions, or if you would like to file a complaint, please contact us by email by clicking HERE , or by mail at the following address:
    reBloom, 254 rue Vendôme, Lyon, 69003, France